What is Our Process?

Our Process


First and foremost, we will work with you to uncover your needs, wants, budget and location preference. This first step takes anywhere from 20 min to 1.5 hours. To help the process, we have developed a quick questionnaire that can help get the wheels turning.


Once we have a solid understanding of your unique situation, we will compile all of the information and assess which retirement living option will fit best.


From here we find availability and book tours. By joining you on these tours we can take notes, and help assess which home might be the best fit!


Once a decision has been made, we can help direct you to other resources such as downsizing, moving and house sale.

Industry Experts

Time Savings


As industry experts, we are well versed in the Ottawa retirement living industry. Having direct experience working in retirement residences and the additional skills of needs discovery and negotiation, Tea and Toast offers clients the advantage of having a bird’s eye view of the market.

Using industry knowledge, we are able to save you 80+ hours of research and touring. By pinpointing exactly what clients are looking for, Tea and Toast is able to locate retirement options anywhere in Ottawa quickly and efficiently.

If you were trying to locate all possible best solutions for a loved one, you would need to become an expert yourself in the retirement industry. As we have toured every home in Ottawa, we often bring clients options that they didn’t know existed.

What is the Best Retirement Living Option?

A question that has been asked of us many times. We look at each of our clients on an individual basis. The truth is, there is no “best retirement living option” only what is best for each client’s situation.

Respite Stay or A Next Home

Our process works equally well for respite stays as it does for finding a great new home. We are happy to help with the respite transition as well.

Visit Our Blog

Our blog features information on health related subjects as well as industry trends.

Community Resources

If you require a little more assistance on community services and companies who work with seniors, please visit our resource page.

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